Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and HoloForge ("Company," "we," "us," or "our"), a company registered in Singapore with registration number 47753403, located at 72 Jalan Doe Bridge, Singapore 724865.

By accessing our website at https://holoforge.vip, engaging our AR VR game development services, or otherwise interacting with our business, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

2. Services Description

HoloForge provides professional AR (Augmented Reality) and VR (Virtual Reality) game development services, including but not limited to:

• Custom VR game development for various platforms (Meta Quest, PlayStation VR, PC VR)
• Mobile AR application development (ARKit, ARCore)
• Mixed Reality (MR) experiences for spatial computing devices
• Cross-platform XR development and optimization
• Technical consulting and project planning
• 3D asset creation and optimization
• User experience design for immersive applications
• Post-launch support and maintenance

Specific deliverables, timelines, and pricing are detailed in individual project agreements or statements of work executed between the parties.

3. User Eligibility

Our services are intended for use by:

• Individuals who are at least 18 years of age
• Business entities with legal capacity to enter into contracts
• Authorized representatives of organizations

By using our services, you represent and warrant that you meet these eligibility requirements and have the authority to bind yourself or your organization to these Terms.

4. Account Registration and Security

Certain services may require you to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access or security breaches
• Accept responsibility for all activities occurring under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

5. Project Engagement and Contracts

5.1 Project Proposals and Quotes

Project proposals and quotes are valid for 30 days from the date of issuance unless otherwise specified. Pricing is subject to change based on project scope modifications or market conditions.

5.2 Project Agreements

Formal project engagements require execution of a detailed statement of work or service agreement specifying:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Intellectual property arrangements
• Acceptance criteria and testing procedures
• Support and maintenance terms

5.3 Client Responsibilities

Clients agree to:

• Provide timely feedback and approvals
• Supply necessary assets, information, and access
• Designate authorized representatives for project decisions
• Comply with payment obligations
• Respect our team's time and professional expertise

6. Payment Terms

6.1 Pricing and Invoicing

All prices are quoted in the currency specified in the project agreement. We typically invoice based on project milestones or monthly retainers as agreed upon.

6.2 Payment Methods

We accept payment via:

• Bank transfer / wire transfer
• Credit card (processing fees may apply)
• PayPal or other approved payment processors
• Other methods as agreed upon in writing

6.3 Payment Schedule

Unless otherwise agreed, payment terms are:

• Initial deposit: 30-50% upon project commencement
• Milestone payments: As specified in project agreement
• Final payment: Upon project completion and acceptance
• Payment due: Within 14 days of invoice date

6.4 Late Payments

Late payments are subject to:

• Interest charges of 1.5% per month (or maximum allowed by law)
• Suspension of work until payment is received
• Collection costs and legal fees
• Withholding of deliverables and source files

6.5 Taxes

All fees are exclusive of applicable taxes, duties, or governmental charges. Clients are responsible for all such charges unless otherwise agreed in writing.

7. Intellectual Property Rights

7.1 Client-Provided Materials

Clients retain ownership of materials provided to us. By providing materials, you grant us a license to use them solely for delivering the contracted services.

7.2 Deliverables

Upon full payment, clients receive ownership of final deliverables as specified in the project agreement. This typically includes:

• Compiled application builds
• Custom assets created specifically for the project
• Project-specific code and implementations

7.3 Reserved Rights

We retain ownership of:

• Our proprietary development tools, frameworks, and methodologies
• Pre-existing code libraries and assets
• General knowledge and techniques developed during projects
• Rights to use project work in our portfolio (unless confidentiality is required)

7.4 Third-Party Assets

Projects may incorporate third-party assets (plugins, libraries, stock assets) subject to their respective licenses. Clients are responsible for obtaining necessary licenses for continued use.

7.5 Open Source Software

We may use open source components subject to their respective licenses. We will disclose significant open source dependencies and ensure compliance with license terms.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship. This includes:

• Technical specifications and project details
• Business strategies and financial information
• Trade secrets and proprietary methodologies
• User data and analytics

Confidentiality obligations survive termination of the business relationship for a period of 3 years unless otherwise specified.

Exceptions to confidentiality include:

• Information that becomes publicly available through no fault of the receiving party
• Information independently developed without use of confidential materials
• Disclosure required by law or court order
• Information already known to the receiving party

9. Warranties and Representations

9.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• Work will substantially conform to agreed specifications
• We have the right to grant licenses for deliverables
• Deliverables will not knowingly infringe third-party intellectual property rights

9.2 Client Warranties

Clients warrant that:

• Provided materials do not infringe third-party rights
• They have authority to enter into agreements
• Information provided is accurate and complete
• They will comply with applicable laws and regulations

9.3 Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Services will be uninterrupted or error-free
• All defects will be corrected
• Results will meet specific performance benchmarks
• Applications will be compatible with all platforms or devices

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO LIABILITY
• WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES
• WE ARE NOT LIABLE FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• WE ARE NOT LIABLE FOR DAMAGES CAUSED BY CLIENT'S MISUSE OF DELIVERABLES

These limitations apply regardless of the legal theory (contract, tort, negligence, strict liability) and even if we were advised of the possibility of such damages.

Some jurisdictions do not allow limitation of certain damages, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless HoloForge, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content or materials you provide to us
• Your negligence or willful misconduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.

12. Project Changes and Scope Modifications

Changes to project scope require written approval from both parties. Scope changes may result in:

• Adjusted pricing and payment schedules
• Modified timelines and delivery dates
• Revised deliverables and specifications

We will provide written change orders detailing impacts before implementing modifications. Minor clarifications within the original scope may be accommodated without formal change orders.

13. Project Delays and Force Majeure

We are not liable for delays caused by:

• Client failure to provide timely feedback or materials
• Third-party service disruptions
• Force majeure events (natural disasters, war, pandemics, government actions)
• Technical issues beyond our reasonable control

In such cases, timelines will be extended by a reasonable period corresponding to the delay.

14. Termination

14.1 Termination by Client

Clients may terminate projects with 14 days written notice. Upon termination:

• Client pays for all work completed to termination date
• Client pays a termination fee of 25% of remaining contract value
• We deliver work-in-progress in current state
• Client receives limited rights to use completed deliverables

14.2 Termination by HoloForge

We may terminate immediately if:

• Client breaches payment obligations
• Client violates intellectual property terms
• Client engages in abusive or illegal conduct
• Continuing the relationship is impractical or impossible

14.3 Effects of Termination

Upon termination:

• All outstanding payments become immediately due
• Licenses to use incomplete work may be revoked
• Confidentiality obligations continue
• Each party returns or destroys confidential materials

15. Dispute Resolution

15.1 Negotiation

Parties agree to first attempt to resolve disputes through good-faith negotiation for 30 days.

15.2 Mediation

If negotiation fails, parties will attempt mediation before pursuing legal action.

15.3 Arbitration

Disputes not resolved through negotiation or mediation shall be settled by binding arbitration in Singapore under the rules of the Singapore International Arbitration Centre.

15.4 Governing Law

These Terms are governed by the laws of Singapore without regard to conflict of law principles.

15.5 Jurisdiction

Both parties submit to the exclusive jurisdiction of Singapore courts for any matters not subject to arbitration.

16. Website Use and Acceptable Conduct

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe intellectual property rights
• Transmit harmful code, viruses, or malware
• Attempt unauthorized access to systems or networks
• Engage in data scraping or automated data collection
• Interfere with website operation or other users' access
• Impersonate others or misrepresent affiliation
• Harass, abuse, or harm others

We reserve the right to investigate violations and take appropriate legal action.

17. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.

18. General Provisions

18.1 Entire Agreement

These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between parties and supersede all prior understandings.

18.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

18.3 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

18.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations to any party.

18.5 Third-Party Rights

These Terms do not create rights for third parties unless explicitly stated.

18.6 Survival

Provisions that by nature should survive termination (including intellectual property, confidentiality, limitation of liability, and dispute resolution) continue after termination.

18.7 Notices

All notices must be in writing and sent to the addresses specified in project agreements or these Terms. Email notices are acceptable for routine communications.

19. Contact Information

For questions about these Terms, please contact:

HoloForge
72 Jalan Doe Bridge
Singapore 724865
Singapore

Email: [email protected]
Phone: +3815008187372
Registration Number: 47753403

20. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.